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9 Aug 2017

Product Manager – Capita Apprenticeships

CV-Library – Posted by admin London, England, United Kingdom


Job Description

Job title: Product Manager – Capita Apprenticeships

Location: London/home based

Salary: Competitive

About Capita | Learning Services | Apprenticeships

Capita is the UK's leading customer and business process management (BPM) company. We deliver back office administration and front-office customer-facing services for private and public sector organisations across the UK and Ireland. We also operate Europe's largest learning and development managed service business.

Capita Apprenticeships forges partnerships with clients to deliver high quality learning programmes that will help them recruit and develop new talent. We design, deliver and manage a range of apprenticeships, pre-employment programmes, engagement programmes and outplacement services. The defining features of our business are our commitment to:


Learning: everything we do is about delivering a rich, meaningful and personalised learning experience for our partner organisations and their learners

Opportunity: the programmes that excite us most are the ones that create new opportunities for young people and adults to build their skills, develop their careers and realise their potential – whatever their background or starting point

Quality: we're proud that Ofsted rated our existing delivery as 'Good' at our last inspection in 2012, and we're determined to obtain an 'Outstanding' rating in the future

Innovation: we're determined that our business will lead the market in embracing new ways of working, new delivery models and in the successful application of technology to learning

Simplicity: we're committed to keeping things simple for our partners and their learners, applying the business process outsource efficiency mind-set that you would expect from any Capita business to a market that's renowned for its complexity and bureaucracy

Capita Apprenticeships has seen growth in recent years and we are planning for continued, sustainable and substantial growth over the next three years.

In order to help achieve our plans we have established a single Product Management and Projects team to manage the development of our propositions and to create a high quality blended learning offer for our clients.

About the role

Reporting to the Head of Projects and Product Management, the Product Manager will own the Product lifecycle for a portfolio of learning programmes, ensuring that the portfolio remains relevant, engaging and performant

What you will do


Be the product champion for your sector and portfolio.

Manage the roadmap of products from identification, concept, development, roll out and retirement:

Develop a thorough understanding of the sector which your portfolio serves including the market requirements and competitor landscape, becoming the in-house expert for your portfolio.

Monitor product performance and make recommendations for improvements.

Make recommendations for new product developments within your portfolio which will support growth.

Ensure that all stakeholders are equipped with necessary tools and knowledge to sell, deliver and support the products within your portfolio.

External benchmarking of service against competitors.

Provide input into bids and sales presentations as necessary.

Occasional national travel will be required as part of this role

Reporting on performance of portfolio and progress of developments

Your experience will include:


Educated to Degree level or with significant experience in a similar role at a similar level

At least 2 years' experience in Product Management, Product Marketing or Project Management role.

Experience and understanding of the L&D sector including learning technologies and trends.

Strong commercial acumen, financial management and analytical skills

Track record of delivering high performance in a team environment

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary, we also give you 23 day's holiday per annum, pension scheme, as well as a range of flexible benefits to suit your lifestyle, all of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Listen | Create | Deliver

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

How to Apply

Click Here To Apply

Job Categories: Education. Job Tags: Education. Location: London.

Job expires in 19 days.

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