Trainee Insurance Opportunities

  • Apprenticeship Reference: 1346933639-2
  • Date Posted: 4 June 2024
  • Apprentice Employer: Optima Recruitment
  • Location: Dorking, Surrey
  • Remote Working: Some remote working possible
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Administration, Health and Safety, Social care
  • Apprenticeship Type: Permanent
  • Work Hours: Full Time

About this Apprenticeship


  • £21,000 + regular pay raises and bonuses
  • Contributory Pension
  • 22 days holiday increasing a day a year for each two-year service up to a maximum of 25.
  • Car Parking available
  • Full training provided with 6 monthly reviews / bonuses


As a trainee member of the Claims team, you will be trained to investigate, negotiate, and settle claims over a 2-year milestone training period. You will be allocated a small number of claims to start building your own claims portfolio, which will include claims involving Credit Hire and non-serious Personal Injury. A performance review, including a salary rise, will be awarded every 4 months for the duration of the milestone training period. The Salary rise is performance related for trainee positions.

A genuine opportunity for career progression; you will be working Mon - Fri, 9am - 5pm in Dorking.

What the day-to-day role of our Trainee Insurance Opportunity involves:

  • Ensure that allocated claims are fully investigated
  • Communicate with Policyholders, solicitors, and others by telephone and in writing
  • Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim
  • Work within the team to ensure that all claims are settled within appropriate time scales
  • Work flexibility within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance.

Required Skills and Qualifications of the Trainee Insurance Opportunity:

  • Experience of working in an office environment.
  • Minimum of grade 4 in GCSE maths and English or equivalent
  • We expect our Trainee Insurance worker to have customer service experience.
  • Well organised with excellent attention to detail
  • Good team player and rapport builder
  • PC Skills

Additional Benefits:

  • Vitality
  • Employee Benefits Portal
  • Share Save scheme
  • Group Life Policy (Death In Service)
  • Working from home 2 out of 5 days
  • Social/Charity events
  • Eye Test
  • Car Parking
  • Casual dress
  • Fruit provided weekly
  • Optional breakfasts provided daily
  • Annual Health Checks & Flu jab

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.