Trainee IT Support Assistant

  • Apprenticeship Reference: 1318664924-2
  • Date Posted: 8 May 2024
  • Apprentice Employer: Nemco Limited
  • Location: Stevenage, Hertfordshire
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Information Technology, Project Management
  • Apprenticeship Type: Permanent
  • Work Hours: Full Time

About this Apprenticeship

Amazing opportunity for an up and coming IT Support Assistant to kick start their career with a long-standing business, providing world class products across multiple industries.

At Nemco Limited, our mission is to provide world class products across multiple industries, growing with our team and customers to achieve £30 million turnover by 2026. Our flexible Production unit based in Stevenage, Herts offers 60,000 square feet of state-of-the-art manufacturing and office space with flexible, highly skilled, and knowledgeable team producing electronics for major industries.

Nemco believes that its team is the true beating heart of the business. This is why we continuously invest in our people, ensuring that they have the right training and support so that they can reach their full potential. Our in-house IPC training facilities helps us share our extensive knowledge, experience, and develop skills on an ongoing basis.

We now have an exciting new opening for a Trainee IT Support Assistant to join our growing team. You will provide support and assistance to the IT Support Engineer within our dynamic IT Department.

What s on Offer?

  • £18k - £20k per annum depending on experience.
  • Nest Pension Scheme
  • Reward Gateway Discount Scheme
  • Free Specsavers Eye Test Vouchers and access to DoctorLine
  • Excellent working environment
  • Career progression

Key Responsibilities of the Trainee IT Support Assistant:

  • Provide technical support and guidance to staff
  • Monitor and maintain all company PCs including assisting with repairs/breakdowns as necessary
  • Install and configure hardware and software updates on PCs and laptops
  • Audit and log all company PCs, laptops and software licences
  • Be responsible for the updating of the company website with a view to improving SEO
  • Assist with the telephone system, including fixed and mobile devices
  • Complete and update company documentation as required
  • Assist with providing support for the company IT system/servers
  • Keep IT area tidy, observing company 5S policy
  • Learn to work to ISO9001 quality standards
  • In addition, the jobholder may be required to perform other duties as assigned by the Manager from time to time.

Skills & Experience Required:

  • GCSE Grade 4-9 in English & Maths
  • Level 3 IT Qualification is desirable
  • Passionate about IT & technology
  • Communication, problem solving, attention to detail
  • Good time management

What s Next?
If you have the enthusiasm and passion to develop in this brand-new Trainee IT Support Assistant role, we would love to hear from you. APPLY NOW for immediate consideration.