Trainee Hire Desk Controller

  • Apprenticeship Reference: 1320806387-2
  • Date Posted: 10 May 2024
  • Apprentice Employer: Bennett and Game Recruitment Ltd
  • Location: Tewkesbury, Gloucestershire
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Civil Engineering, Commercial & QS, Engineering, Procurement & Supply Chain
  • Apprenticeship Type: Permanent
  • Work Hours: Full Time

About this Apprenticeship

Trainee Hire Desk Controller required. Our client has over 20 years of experience specialising in the supply of large plant to contractors, civil engineers, groundwork contractors, builders and other commercial clients. They are now looking for a Hire Desk Control Assistant in their Tewkesbury depot due to the growth of the business.


Successful candidates will work on the shop-based hire desk, processing the hire requirements

for plant and tools for our extensive customer base. This will include both face to face customer interactions and telephone and electronic requests.



Trainee Hire Desk Controller Position Overview

  • Work as part of a team, and at the same time supporting colleagues
  • Build strong customer relationships and resolving customer issues
  • Ensuring hire contract administration is completed in an accurate and timely manner, including; arranging "on" and "off" hire's
  • Have the ability to diarise "day-to-day" entries of any "on hires/off hires" and deliveries/collections.
  • Co-ordinate all breakdowns and maintenance call outs, notify customers of and charge out damages when required to
  • Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages.
  • Be able to move the equipment off hired into the workshops from the hire counter



Trainee Hire Desk Controller Position Requirements

  • Admin/ Coordinating background.
  • Computer literate
  • Have highly effective administration, planning and organisation skills with strong attention to detail and accuracy
  • Flexible and self-motivated, you'll take the initiative and be able to work independently
  • Have great communication skills - both verbal and written



Trainee Hire Desk Controller Position Remuneration

  • Salary: 20,000 - 23,000
  • Working hours: 42.5 hours a week (Monday- Friday 7:30am- 5pm)
  • Holiday Package: 23 days + 8BH
  • Pension

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.