Administration Support Manager

  • Apprenticeship Reference: 1382645576-2
  • Date Posted: 8 July 2024
  • Apprentice Employer: OCS Group UK
  • Location: Bristol
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Administration, Cyber Security, Energy and Utilities, Health and Safety, Project Management, Social care
  • Apprenticeship Type: Permanent
  • Work Hours: Full Time

About this Apprenticeship

Job Reference: /SC/04-07/1220/3

Job Title: Administration Support Manager

Location: Bristol

Salary: £35000

Hours per week: Variable Shift Rota - 40 hours per week

Business Overview

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates?across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Job Overview

We are currently recruiting for?an Administration Support Manager to join our passionate and driven team based at several of our client s sites in the Bristol Area.

The Administration Support Manager will provide essential administrative assistance to the London and South operations teams, ensuring smooth and efficient operations. The role involves a variety of tasks including booking courses, updating trackers, supporting HR processes, managing documents, and assisting operations managers.

Key Responsibilities:

  • Course Booking - Schedule and coordinate SIA courses for team members.
  • Data Management - Maintain and update trackers to ensure all information is current and accurate.
  • HR Support - Assist with various HR processes, including documentation and coordination.
  • ESG Management -Oversee the Environmental, Social, and Governance (ESG) documents, ensuring compliance and proper record-keeping.
  • Administrative Assistance - Provide comprehensive administrative support to operations managers, including the preparation of reports and documents.
  • Meeting Support - Take detailed meeting minutes and distribute them in a timely manner.
  • Reporting and handing over concerns.
  • Ensure health and safety is adhered to.

About You:

  • Applicants must have the right to work in the UK
  • Be friendly, approachable, and always ready to assist.
  • Must be extremely organized, with the ability to manage multiple tasks and deadlines efficiently.
  • Willingness to travel as needed, with travel expenses covered.
  • Demonstrates a proactive approach, anticipating needs and addressing them promptly.
  • Have a good working knowledge of Microsoft Outlook, inbox, email, and diary management, and have experience dealing with general email enquiries.
  • A good understanding of Microsoft Office applications, particularly Word and Excel
  • Proficient in computer use and possesses a good standard of English literacy.
  • Exceptional communication skills both written and verbally.
  • Be proactive, adaptable and use own initiative.
  • An enthusiastic individual who is looking for an exciting new challenge and learns new skills quickly.
  • SIA license preferable or candidate must be willing to undergo licensing.


  • Access to high street discounts
  • Recognition scheme OCS Stars
  • Training and Development- apprenticeships, e-learning
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support
  • Wide range of retail discounts
  • Discounted gym membership
  • Join our Cycle to Work scheme
  • Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our events
  • Access to internal Mental Health First Aiders

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

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