Digital Support Apprentice

  • Apprenticeship Reference: 1321239037-2
  • Date Posted: 10 May 2024
  • Apprentice Employer: QA Ltd
  • Location: Dundee, Angus
  • Apprentice Pay: £15,000
  • Apprenticeship Sector: Sales & Marketing, Digital
  • Apprenticeship Type: Permanent

About this Apprenticeship

Do you want to work for a market leader and influencer in its industry? Are you a motivated and ambitious individual?

Over the years, Highland Game has successfully created awareness and sales of venison - daily supplying ASDA, Aldi, Coop, Lidl, Morrisons, Tesco and Waitrose as well as to manufacturers and distributors of the catering and restaurant trade in the UK including Costco, Booker as well as on the continent.

They are looking to expand their team by onboarding a confident and keen apprentice, and it could be you!


  • Processing written and verbal orders onto Sage software. You will become an expert on this system
  • Monitoring Sage usage, ensuring all orders are entered on the correct account and processing orders to invoice correctly and sending to customer using Sage
  • Acting as the first point of the contact, dealing with a variety of different queries from customers/suppliers, over phone and email
  • Becoming proficient on EDI system for retail orders, which includes orders placed and ongoing orders
  • Completing spreadsheets in a timely manner and accurately on MS Excel
  • Taking incoming calls and forwarding to the correct department
  • Assist with ad-hoc duties necessary to the smooth running of the company

What they are looking for:

  • Numerate and literate
  • Good communication skills - verbal and written
  • PC literate - must have experience in Excel
  • Good organisational skills
  • Must be looking for a long term position
  • Driver or live close by


£15,000 per annum

Working hours:

35 hours per week, Monday to Friday, 8am - 3pm or 8am - 4pm (hours will vary depending on off/on season)


  • Competitive salary
  • No weekend work!
  • 28 days holiday
  • Opportunity to stay in employment with Highland Game following the completion of the apprenticeship programme
  • Opportunity to join a supportive and friendly working environment

Future prospects:

Opportunity to take on further responsibility and grow within the team. Highland Game are committed to supporting you and your development and will always ensure you are able to use your skills to the best of your ability.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!