Community Care Worker

  • Apprenticeship Reference: 1382876026-2
  • Date Posted: 8 July 2024
  • Apprentice Employer: Trident Group
  • Location: City, Birmingham
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Healthcare & Medical, Health and Safety, Project Management, Social care
  • Apprenticeship Type: Permanent
  • Work Hours: Part Time

About this Apprenticeship

VRF 67355

Community Care Worker

Chinese Domiciliary Care, Birmingham, B1

30 hours per week


£18,798.00 per annum

About the role

We re looking for people to provide care services across Birmingham for our lovely customers. As a community care worker you will undertake or supervise the personal care of service users, preparation of appropriate meals, shopping, bill payments, collection of prescriptions and general household tasks.

Other duties include:

  • Ensuring service users retain individuality and personal dignity by promoting high standards of care and encouraging independence where appropriate
  • Ensuring that different cultural need is catered for sensitively
  • To respect the confidential nature of the work
  • To provide direct care to service users as circumstances require
  • To attend meetings, case conferences and training as required
  • To contribute to an effective system of communication within the team, by discussion and regular team meetings
  • To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Home Care Manager, in consultation with the post holder
  • To ensure that the Health and Safety and Equal opportunities policies are implemented and
  • To undertake any other duties specified by Management.

Our customers enjoy the company of our employees, so are looking for people to be engaging, empathetic, imaginative and reliable to support them with their needs.

The benefits;

  • 34 days annual leave, plus the option to purchase up to 5 additional days
  • Birthday leave
  • New Home leave
  • Life assurance (3 x salary)
  • Employee Assistance programme
  • Employee Wellbeing programme
  • Flexible Working options

About You

  • Can work with customers in their own homes
  • An ability to handle emergency situations
  • Have effective verbal communication skills
  • Have good interpersonal skills
  • A good knowledge of equal opportunities
  • Can work under own initiative and as part of a team
  • Have a detailed understanding of other cultures and familiarity with diversity
  • Basic numeracy and literacy skills
  • Be able to travel around the Birmingham area.
  • Cantonese Speaking

About Us

Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

  • Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
  • Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

As a Disability Confident Committed Employer, we have committed to:

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people


All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).