A well-established Insurance business with a strong track record of growth is looking to recruit a Trainee Claims Handler to join their friendly, professional team.
This is a great opportunity for someone looking to build a long-term career in claims. You'll receive full training to deliver an effective claims service, supporting the management of Legal Expenses Insurance claims, including:
- Personal Injury (motor and non-motor)
- Employment disputes
- Property-related claims
What you'll be doing as a Claims Handler (with training and support):
- Reviewing new claims to confirm policy cover and if policy conditions are met
- Drafting clear correspondence, including declinature letters where claims are not covered
- Preparing and issuing claim acknowledgement letters, updates and statements to clients and/or solicitors
- Reviewing solicitor responses and assisting with negotiating terms
- Supporting the appointment of solicitors and helping to prepare initial cost estimates
- Monitoring and accurately recording costs throughout the claim
- Obtaining advice from external specialists on more complex cases (with guidance from senior colleagues)
- Referring files to costs auditors where required prior to settlement of bills
- Closing files on settlement and ensuring diaries/logs are kept up to date
What we're looking for as a Trainee Claims Handler:
- Clear, confident communication skills (written and verbal)
- Strong attention to detail and a good standard of written English/letter writing
- A genuine interest in building a career in Insurance/claims
- Strong academic background
Due to the office location, you'll need your own transport and there is free parking.
