Account Manager

  • Apprenticeship Reference: 1370660749-2
  • Date Posted: 25 June 2024
  • Apprentice Employer: Churchill Services
  • Location: Hastings, Sussex
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Hospitality & Tourism, Commercial & QS, Driving, Energy and Utilities, Health and Safety, Project Management
  • Apprenticeship Type: Permanent
  • Work Hours: Full Time

About this Apprenticeship

£28,000 to £32,000 per annum plus company van

We are looking for an experienced Cleaning Account Manager to join our team in the East Sussex Area.

As Cleaning Account Manager you ll be responsible for a mixed portfolio of approx. 30 corporate, educational and commercial contracts, so you ll use your agile thinking to switch between the different needs of the team, clients and working environment to make sure we achieve the best outcomes every day. You ll have direct line management responsibility of 80-100 Supervisors and Operatives and will needs to demonstrate the energy and drive to take contracts forward.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

  • We are employee-owned, making you a beneficiary of our future success
  • 33 days leave including bank holidays
  • Enhanced maternity, paternity, and sick pay
  • 24hr online GP access as well as mental health, wellness, financial and legal support
  • Two paid volunteering days annually from beach cleans to supporting your local community. You choose
  • More than 250 perks and hundreds of exclusive deals and discounts
  • Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
  • Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
  • All year-round recognition and annual awards programme to thank our shining stars

As a Cleaning Account Manager, you will be responsible for:

  • Maintaining strong client relationship with high levels of satisfaction
  • Providing and maintaining the quality-of-service delivery
  • Managing, recruiting, and coaching local service teams
  • Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
  • Be responsible for ensuring Health & Safety procedures and legislation is adhered to
  • Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Account Manager, you will have the following expertise and attributes:

  • Excellent interpersonal communication and people management skills
  • Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Ability to work to tight timescales.
  • Strong commercial awareness, financial management, and IT literacy
  • Passionate, flexible, trustworthy, and innovative.
  • Full driving licence

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help


Key Qualifications

  • Management Qualification