Trainee Warranty Administrator

  • Apprenticeship Reference: 627525431-2
  • Date Posted: 17 June 2022
  • Apprentice Employer: Group1 Automotive
  • Location: Watford, Hertfordshire
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Automotive, Customer Service
  • Apprenticeship Type: Permanent

About this Apprenticeship

Group1 Automotive

Audi Trainee Warranty Administrator

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! Our hugely successful Audi Centre in Watford is looking to recruit a new Trainee Warranty Administrator

About the position

The successful candidate for our Warranty Administrator vacancy will have previous experience in a similar role and proven customer service skills. That said the role is a trainee role so full training will be provided

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Warranty Administrator position involves:

  • Preparing all warranty claims for submission to manufacturer for payment
  • Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment.
  • Ensuring all documentation falls in line with manufacturer guidelines.
  • Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.
  • Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing.
  • Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
  • Maintaining high standards of control over displaced material returned to manufacturer
  • Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.

About our requirements

We expect our new Trainee Warranty Administrator to demonstrate some skills that will prove very beneficial in the position, including:

  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving license.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America and Brazil. Group 1 Automotive is the 9 th largest dealer group in the UK, representing Barons Group, Beadles, and Think Ford. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.

Group 1 Automotive Employees also benefit from; Company Pension, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Maternity Policy, Share Save Scheme, Your Birthday Off

If you see yourself in the above position and would like to find out more about what it is like to be part of the Group 1 family, we'd like you to apply now!