Trainee Order Processor

  • Apprenticeship Reference: 1155712283-2
  • Date Posted: 3 November 2023
  • Apprentice Employer: Polkadotfrog
  • Location: Walsham-le-willows, Suffolk
  • Apprentice Pay: £20,369
  • Bonus/Benefits: free parking, company events, holiday increas
  • Apprenticeship Sector: Administration, PR & Communications, Project Management
  • Apprenticeship Type: Permanent

About this Apprenticeship

the role.

We have an exciting opportunity on our books for a Trainee Order Processor to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants.

Your duties include:

  • Processing customers orders onto the system.
  • Transferring calls and forwarding emails to the appropriate team when required.
  • Highlighting issues contained within works orders to the Quality Assurance Manager.
  • Adding notes to work orders to highlight issues and updates and customer communications.
  • Performing any other administrative duties where required.

why you should apply.

The future here is bright, with full training and fantastic progression opportunities, within a supportive, fun and laid-back environment. Hours of work are Monday- Friday 9:00am-5:30pm with 1 hour for lunch to enjoy the beautiful rural and picturesque surroundings! Holiday increases with time served and as the company is based out of town, they have plenty of car parking available.

what were looking for.

Were looking for a good verbal and written communicator to join our tight-knit busy team. Its critical to have excellent attention to detail, time management and prioritisation skills due to the nature of the job. You will need to be computer literate due to the range of software packages youll be switching between daily. If youre bubbly, enthusiastic and keen to get your teeth sunk in then this could be for you!

At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.