Trainee Opportunity - Customer Service

  • Job Reference: 64621180-2
  • Date Posted: 12 June 2018
  • Recruiter: Anonymous
  • Location: Horsham, Sussex
  • Salary: £17,500 to £18,500
  • Bonus/Benefits: £17500 - £18500/annum holiday allowance & pension
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

TRAINEE OPPORTUNITY - CUSTOMER SERVICE

HORSHAM

OFFICE BASED

£17,500-£18,500 SALARY + HEALTHCARE, PENSION

We are currently looking for exceptional Trainee Customer Support Advisors to join an exciting business based in Horsham. Working in an office environment, you'll be responsible for answering inbound calls from business customers to answer queries and provide support.

This is a great role for an individual with a confident, clear telephone manner and the ability to solve problems quickly. If you have think you have the confidence to liaise with a wide variety of clients, and the ability to manage a busy workload, we want to hear from you!

On offer is a basic salary of £17,500-£18,500, plus holiday allowance and pension.

RESPONSIBILITIES:

* Answering inbound queries from business customers, addressing queries
* Providing resolutions and taking steps as appropriate to address customer need
* Creating a great client experience through excellent customer service
* Working as part of a team to achieve department objectives and targets
* Building up strong customer relationships at all points of contact
* Ensuring high levels of individual and team productivity
* Making occasional outbound calls when necessary to assist customers

SKILLS REQUIRED:

* Fantastic communication skills and telephone manner
* Excellent written and spoken communication
* Strong IT Literacy

APPLY NOW: The client is willing to move quickly to interview strong candidates, so please apply now for immediate consideration!

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