Trainee Customer Advisor

  • Apprenticeship Reference: 1166327383-2
  • Date Posted: 15 November 2023
  • Apprentice Employer: Pareto
  • Location: Gateshead, Tyne And Wear
  • Apprentice Pay: £24,000
  • Apprenticeship Sector: Customer Service, PR & Communications, Project Management
  • Apprenticeship Type: Permanent

About this Apprenticeship

Trainee Customer Advisor

Communications, research and project management are all functions synonymous with the client we're representing. They're looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!

With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.

A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.

The Role:

Act as a day to day touch-point for customers that make up an ever growing client base

Verse yourself in the services that our client offers in order to best meet customer needs

Ensure that projects are being executed in an efficient and timely manner

Engage with clients with a professionalism that reflects the company's brand

Take ownership of client relationships in a growing business to aid your career progression

The Package:

A competitive basic salary of £24k

Bonus/Incentive schemes

A vibrant culture, friendly atmosphere with regular socials

Great scope for progression

Pension scheme

Fantastic training


C or 4 and above on Maths and English GCSE required

Excellent interpersonal and communication skills

Ambitious, resilient and determined

Confident and adaptable

Computer literate

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.