An exciting opportunity for a great motivator and nurturer of people with a successful background in operations management, property or finance to join an award winning independent sales and letting agent, mortgage brokerage and property investment group.
Due to continued growth and success, we are looking for a very special Operations Manager to join our small team in Bicester, who can balance the needs of the business, our customers and our employees, whilst juggling many different business priorities.
This is an office based role based in Bicester, Oxfordshire
£45,000 - £55,000 + Bonus (OTE £55,000 - £65,000)
Plus 24 days annual leave + Bank Holidays
Hours: Monday to Friday 08:45 - 18:00
Product / Service: Group of companies incorporates an estate agency, lettings agency and a mortgage brokerage service
CEO: Former Apprentice star, celebrity panellist on SKY TV's Property Question Time and Property Elevator
Awards: Gold Winner of British Property Lettings Award, finalist at the Legal & General Mortgage Club Awards 2021, shortlisted in the ESTAS Customer Service Awards 2022, 5* Google Rating
With offices in Bicester, Oxford, Thame, Fitzrovia, Aylesbury, Milton Keynes and High Wycombe, we have been providing bespoke solutions for all our clients' property needs for over twelve years. During this time, the company has grown from specialising in mortgages to catering for a whole range of property services, whether you're a landlord, prospective tenant, homebuyer or investor.
We are registered with the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and have also achieved the Level 3 Technical Award in the Sale of Residential Property and Residential Letting and Property Management.
Our motto is 'Homes without the hassle'. We aim to take all of the hassle out of any property and finance transaction because we are experienced and passionate about delivering exceptional customer service.
What does a typical week look like?
+ Establishing and maintaining a business standards for one of the business units
+ Creating a budget for one of the business units
+ Tracking business performance to ensure each business unit meets their profit and key performance targets
+ Improving a business process based on feedback from the team or a customer
+ Updating our internal policies and procedures to reflect the changes made
+ Upholding the company values and positive work culture
+ Having a 1:1's with a team member to make sure they are on track and developing and coaching them to achieve their full potential
+ Coordinating a staff training event
+ Ensuring compliance with Employment Laws and Industry regulations, GDPR & Anti Money Laundering policies
This job might be for you if:
+ You are a great motivator and nurturer of people, knowing that if you manage and motivate your team, they will help you to achieve the business goals and give your customers great service!
+ You are commercially astute and can keep track of the finances of a business, keeping costs at an agreed level to ensure the business meets its financial targets.
+ You are unflappable, and someone who is highly organised and able to work at a fast pace and manage multiple priorities and projects.
+ You have strong negotiation and interpersonal skills to develop long lasting business relationships, along with the ability to make sound business sound decisions.
+ You have a successful background in operations management, property or finance with strong IT skills.
If you want to land this role, then you need to be an exceptional Operations Manager who can demonstrate their success, passion and enthusiasm for business and people.
Send us your CV and covering letter telling us why you are the right person for us.
We will hold a virtual "speed interview" with anyone we shortlist for the role of 15 minutes to get to know you and give you the opportunity to get to know more about us too. Interviews will then be held in Bicester on the 7th July, so please ensure you are available to attend an in person interview on this date.
Interested? Apply here for a fast-track path to the Hiring Manager
Your Background / Previous Roles May Include:
Operations Manager, Operations Management, General Manager, Property, Estate Agency, Lettings Agency, Mortgage Broker, Mortgage Brokerage.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR