Graduate Customer Service

  • Apprenticeship Reference: 1216987887-2
  • Date Posted: 25 January 2024
  • Apprentice Employer: Search Consultancy
  • Location: Manchester
  • Remote Working: Some remote working possible
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Customer Service, Project Management
  • Apprenticeship Type: Permanent

About this Apprenticeship

Job Title: Graduate Customer Service
Location: Manchester
Salary: 28,000

HYBRID WORKING Opportunity! Enjoy the Comfort of Working from Home 2 Days Every Week!
Are you a graduate looking to further your career in customer service?

We are looking for a bubbly individual to come and join us here in Manchester and be part of our fun, friendly and energetic team in this graduate customer service role. You will be joining a vibrant award-winning team, with that family feel! You won't be bored in this role as you will be talking to our clients directly helping with any issues that they have. This role is perfect for you to show allowing you to demonstrate your problem-solving ability.
Our commitment is to nurture our employees and provide them with top-notch training to help them reach their full potential. Additionally, we offer complimentary fresh fruit to promote your well-being as our graduate customer service employee.

As a vital graduate customer service member of our team here in Manchester, your duties will involve assisting new customers in adapting to our company, efficiently resolving customer concerns, delivering exceptional customer service, ensuring compliance with Service Level Agreements (SLA's), maintaining rigorous compliance procedures, and adeptly communicating with customers both via phone and in writing.

Furthermore, we are looking for someone who is adaptable and prepared to take on specific projects or tasks as directed by management, and someone with a strong desire to acquire new skills and advance within our organisation.

What We Are Searching for in the Ideal Candidate for our graduate customer service role in Manchester:

Previous experience in a customer service role
A proactive, solution-oriented mindset
Exceptional written and verbal communication skills
A sincere passion and dedication to assisting others

Join our dynamic team in Manchester and embark on a rewarding career in customer service. We are eager to receive your application!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.