Field Service/Workshop Engineer

  • Apprenticeship Reference: 678145434-2
  • Date Posted: 5 August 2022
  • Apprentice Employer: Finning (UK) Ltd
  • Location: Peterborough, Cambridgeshire
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Trades & Services, Civil Engineering, Health and Safety
  • Apprenticeship Type: Permanent
  • Work Hours: Full Time

About this Apprenticeship

Company:
Finning (UK) Ltd

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
DiPerk Power Solutions are the only authorised OEM distributor for Perkins in the UK and Ireland, providing support for complex or minor repairs and regular interval servicing for plant, electric power, agriculture or marine equipment

Job Description:

You will respond to customer s repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Diperk to create a quote as per the request of the customer within a cost and time effective manner. You will need to have both outstanding customer focus coupled with in depth knowledge of engine repair / rebuilds. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

Overview of responsibilities

Complete all health and safety pre-work documentation and liaise with the customer service team to provide the very best customer experience.

Carry out the safe in-depth repair of earth moving equipment, attachments and components.

Identify any parts required and clearly communicate to the customer and service control team and execute the repair plan to the highest possible standards.

Keep the workshop and work area in a clean and orderly condition while working to CAT contamination control guidelines and keeping yourself and colleagues safe.

Working hours

The contracted hours for this position are 39 hours per week however, to support our valued customers it may be required to work some additional hours including evenings or weekends, this will be paid in accordance with our overtime rates. There may also be a requirement to travel to other Finning branches

What to expect

You will work within the workshop either alone or in small teams, which is job dependent

You will be issued a phone, laptop (with main dealer standard diagnostic software) and a range of specialist test tooling will be available from the tool stores. You will be expected to have your own hand tools.

It is expected of you to travel to and from work by your own arrangements.

Due to the large product range there will be new challenges and experiences on a regular basis.

Qualifications

Qualifications ranging from NVQ, City and guilds or similar in Plant fitting, LGV/HGV, or mechanical engineering, with demonstratable skills and experience working with plant or heavy vehicles will be considered. Formally apprentice trained preferred.

Essential Skills:

Knowledge of engine overhauls and repair including maintenance, stripping and rebuilding

Electrical troubleshooting experience

3 - 5 years Post apprentice experience

Desirable skills:

Perkins Engine Knowledge

Generator Experience

Marine Engine Experience

Knowledge using diagnostic tools such as Perkins EST, CAT ET or similar

The salary and benefits package are industry competitive.

IND

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.