We have an opportunity for an experienced Facilities Manager to join our Healthcare & Education sector.
You will lead a team of employees to provide a fully integrated service to the contract, leading the catering element and supporting all operational teams employed to ensure efficient and effective service provision in line with agreed budgets and service specifications.
Monitor and report on the quality and financial performance of the catering services within the scope of the contract, to include innovation in service delivery, aiming to continuously improve & evolve the catering service.
Responsibilities will include:
To liaise closely with the Contract Manager, in the provision of the contract service, to ensure compliance with contractual KPI's and method statements with no financial penalties incurred.
To effectively manage the catering service within budgetary restraints, ensuring all Patient Catering, Retail & Hospitality margins are managed within the parameters of the agreed budget
To continuously develop and improve quality and hygiene standards, in accordance with both OCS and Trust policies.
To monitor customer trends and demands, ensuring that all sales potentials are maximised, analysed and communicated to ensure subordinates clearly understand their targets
To have knowledge of changes in legislation and implement accordingly in accordance with Company guidance. Ensure all due diligence is implemented and updated in line with company policy & procedure.
Qualifications and Experience required:
NEBOSH/IOSH Certificate would be desirable
IH Membership, appropriate trade qualifications and recognition
IT Literate, MS Office/competent in the use of Excel, Power point
Proven experience in a Catering Services environment
Proven background in delivering a range of Soft Services would be a pre-requisite
Ability to translate formal documentation into working specifications
Business development, retention and championing new and up to date initiatives are keys to success in this role
Demonstrable track record of excellent client relationship management and customer-facing/partnering skills
Must have experience of full budgetary control to include complex fixed price or nil subsidy contract
What will you get in return?
- An enhanced pension scheme (above auto enrolment rates) - to save for the future
- Life Assurance - to protect your family should the worst happen
- 25 days holiday, plus 8 bank holidays on top
- Option to purchase additional annual leave
- Private Medical Insurance - to protect you
- Access to 100s of high street discounts
- Financial Wellbeing support - Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support
Why join OCS Group UK Ltd?
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.