Digital Office Apprentice

  • Apprenticeship Reference: 678775803-2
  • Date Posted: 5 August 2022
  • Apprentice Employer: QA Ltd
  • Location: Aberdeen, Aberdeenshire
  • Apprentice Pay: £13,300 to £17,900
  • Apprenticeship Sector: Administration, Digital, Project Management, Social care
  • Apprenticeship Type: Permanent

About this Apprenticeship

Moray Group are looking to grow their team by bringing in 3 new apprentices to the Aberdeen office following on from the success of last year s apprentices.

As demand for work grows within Moray Group, so does the opportunity to begin a successful career.

The role within the business will see the successful candidate complete an SCQF Level 6 in Digital Applications Support and then progress onto further training depending on the needs of the business at the time.

If you are looking for an apprenticeship with a business who are keen on individual development and offering chances, apply below to express your interest.

Key Responsibilities:

  • Use of CRM System BDP for daily tasks
  • Create reports using PowerBI for legal, financial and customer data
  • Responding to enquiries from various channels such as property sites, Facebook, Instagram and Linkedin
  • Dealing with the keys system KeyWatch (for properties we have on the market)
  • Input, maintenance, and reporting of client contact & activity information from the relevant databases and for monitoring quality assurance processes
  • Using online shared drives to store and retrieve information
  • Dealing with incoming and outgoing mail services through Outlook
  • Telephone & face-to-face client reception.
  • Provision of relevant support to front-line staff through telephone contact with clients to confirm appointments or follow-up of non-attendees and reschedule.
  • Provision of the day-to-day general clerical & administration support to various operational delivery teams including Litigation, Re-mortgages, Mortgages, HR, IT and Facilities

Required Skills:

  • Excellent written and verbal communicative skills
  • Time management skills and multi-tasking abilities
  • Comfortable with Microsoft Office suite, with willingness to learn new software and systems
  • Self-motivated and determined
  • Comfortable working both individually and as part of a team

Additional Information:

  • Salary £13,300 - £17,900 per annum
  • Salary will be reviewed upon successful completion of apprenticeship
  • Monday - Friday 9am - 5pm

Future Career Progression:

  • To be discussed upon completion of the apprenticeship

Important Information

"QA s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.