Client Services Apprentice

  • Apprenticeship Reference: 634881595-2
  • Date Posted: 24 June 2022
  • Apprentice Employer: MultiVerse
  • Location: Bath, Somerset
  • Apprentice Pay: £20,000
  • Apprenticeship Sector: Civil Engineering, Customer Service, Digital, Health and Safety, Marketing, Project Management, Social care
  • Apprenticeship Type: Permanent

About this Apprenticeship

We're an award-winning financial technology company based in the heart of beautiful Bath. Providing Financial Advisers with all the technology, trading capabilities and services they need -we help them deliver great outcomes for their clients. Ours is a fast paced, energetic environment where no two days are the same. And as we enter a new phase of growth, we couldn't be more excited about the future.

A typical day

  • Working alongside other operational teams, it's down to our Administration team to process a variety of tasks given by any department across the company.
  • Attention to detail is key for all admin tasks- this ensures we continue to provide an unbeatable customer service to our clients.
  • Join us as an Admin and we'll look to you to deal with any queries and requests from Financial Adviser firms, and occasionally, their clients.
  • You'll also be responsible for accurately processing New Investments and helping out with various administrative aspects of the Novia platform, across multiple product wrappers.
  • Once trained of course!

You must have

  • GCSE English & Maths 4-9 (C-A*) or equivalent

Skills needed

Working well under pressure and meeting tight deadlines is second nature to you. Able to workalone and as part of a team, you'll put your strong attention to detail to good use here - day in,day out.

You'll also:

  • Be an excellent communicator
  • Know your way around Microsoft Office applications including; PowerPoint, Excel, Outlook and internet
  • applications.
  • Have a positive can do attitude and an interest in working in Finance

Training provided

Digital Business Accelerator Level 3Being a Multiverse apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal coach who will guide you through the qualification and help you achieve your full potential.As part of your Multiverse apprenticeship, you will have access to our Future Leaders Foundation modules to help you develop the 6 key competencies: well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.

Future prospect

After your Digital Business Accelerator apprenticeship, you can progress into further qualifications such as Level 4 Project Management, Software Engineering and Digital Marketing.

Perks and benefits

  • Casual dress code
  • Health cover
  • Multiverse Community Hub
  • Multiverse community
  • Pension
  • Social events