Business Administration Apprentice

  • Apprenticeship Reference: 1280362707-2
  • Date Posted: 28 March 2024
  • Apprentice Employer: Heyllo! Ltd
  • Location: Middlesbrough, Yorkshire
  • Apprentice Pay: £5.28 Per Hour
  • Apprenticeship Sector: Administration, Social care
  • Apprenticeship Type: Permanent

About this Apprenticeship

Working in Middlesbrough's newest escape room, we are looking for someone to work alongside our branch manager to deliver a great service to our customers.

The role includes:

  • - Delivering high levels of customer service at all times.

  • - Welcoming guests by greeting them, allocating and issuing rooms if not already allocated on booking.

  • - Answering calls.

  • - Assisting and answering any queries from guests in person, over the phone, via email and via social media.

  • - Booking reservations and identifying any specific requirements.

  • - Maintain safe and clean reception area and escape rooms by complying with procedures, rules, and regulations.

  • - Supporting mailing campaigns.

  • - Communicate any feedback received from guests both positive and negative, responding to reviews where necessary.

  • - Providing PA support to the business directors

  • - Contributes to the team effort.

You will achieve a nationally recognised qualification in Business Administration at level 3

Meets National apprenticeship wage

This is a full time role