Apprentice Parts Adviser - Customer Service Specialist

  • Apprenticeship Reference: 627542186-2
  • Date Posted: 17 June 2022
  • Apprentice Employer: ReMIT Ltd
  • Location: St. Albans, Hertfordshire
  • Apprentice Pay: On Application
  • Apprenticeship Sector: Automotive, Customer Service
  • Apprenticeship Type: Permanent

About this Apprenticeship

Vacancy Overview:

This is a fantastic opportunity to join the largest independent Nissan dealer group and grow your career in the automotive industry.

Working Week:

40 hrs pw: Mon - Fri 08.30 - 17.30 , Sat 08.30-12.30 rota

Detailed Job Description:

Remit is delighted to be recruiting on behalf of Glyn Hopkins, the largest Independent Nissan dealer group for someone to join their team as an Apprentice Parts Adviser, based at their site in St Albans AL4 0QU. Customers are the focus of all they do, and they are committed to providing the highest levels of service and aftercare.The Apprentice Customer Parts advisors are highly valued members of the aftersales service forming part of a team who communicate between the customer and the workshop with a focus on delivering excellent customer service. Key Duties:• Develop and learn to serve the workshop staff to assist in the smooth running of our Service Department• Understand and learn how to Unload and check off daily stock orders, ordered from the Manufacturer• Maintaining a clean and orderly Parts Department, with regular stock checks.• Learn to serve Retail customers, to understand their requirements and advise appropriately.• Maintaining and updating accessory displays as per Manufacturer standards• Work to support the Parts team to achieve the department targets.National Minimum Wage

Skills Required:

• Ability to work in a team and bring new ideas to the table• Ability to work to deadlines• Organised, confident and able to communicate wellGood general computer skills as this will be your daily workstation, confident and good communication skills with the ability to talk to customers

Personal Qualities:

• Ability to work in a team and bring new ideas to the table• Ability to work to deadlines• Organised, confident and able to communicate well

Other Information:

Do you meet the requirements of the role?Can you manage on the salary?Are you willing to commit to the length of the apprenticeship (15 months total)Have you considered the time / cost of transport to and from work each day.